Qualities of a Good Auto Repair Shop

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Qualities of a Good Auto Repair Shop
By: Luke Shaff ~ 1/12/2017

Are you having car trouble or is it time for a tune up?  It can be difficult to pick which auto shop to use, but don't take your car just anywhere.  Unfortunately, not every shop can provide the kind of service you want and deserve.  Never take chances with your car.  It's your primary mode of transportation, so make sure the shop you choose will take proper care of it.  Before deciding on an auto repair specialist, here are four factors to consider.

1. Customer Reviews and Testimonials

Every good auto shop has reviews and testimonials available.  Positive feedback from previous customers is a clear indicator that the company is reliable.  If you find it difficult to locate reviews online, call the shop directly and ask for referrals.  It's important to review some sort of customer feedback before taking your car in for service.

2. Customer Service and Communication

Good auto shops not only perform quality car maintenance, they also provide excellent customer service.  You can tell right away if the company and auto technicians make customer care a priority by the way they communicate.  Clear communication is important, because it will help put your mind at ease while your car is being worked on.

3. Certifications and Awards

Not all auto shop owners will go to the trouble of obtaining and posting certain certifications.  Those that do obviously take pride in their work and the services they offer.  Looking for, or asking about, certifications and previously obtained awards can help you determine if the shop takes training seriously.

4. Some Form of Warranty

Car service and repair can be expensive, so it's important that the auto shop you choose offers some form of warranty on the work they do.  The only thing worse than finding out your car wasn't repaired properly, is having to pay additional money for it.  Always look for time-based or mile-based warranties.

Need a Good Auto Shop with Wonderful Service?

If you're looking for a reliable auto shop in your area, contact Luke's Automotive today. We offer a variety of services, including tire replacement, general inspections, engine diagnostics, and break repair.

Schedule an appointment, or call 425-885-4333.